CRIWG 2011 Keynotes

We are pleased to announce that Dave Randall will be the keynote for CRIWG 2011.

Dave Randall Dave Randall works primarily in the interdisciplinary research area called Computer Supported Cooperative Work (CSCW). He is particularly interested in the application of the ethnomethodological ‘studies of work’ programme to problems of new technology and organizational change, and in the conduct of ethnographic enquiry in relation to these issues. He has conducted a number of studies of ‘work in organizations’ in his career. These include a well-known and extensively-cited study of Air Traffic Control as well as studies of retail financial services, museum work, classroom interaction with new technology, ontology-based design, mobile phone use, and ‘smart home’ technology. He has undertaken consultancy and other work with organizations such as the Riso national laboratory, Denmark; Xerox plc; the Children’s Society; Orange plc; Vodaphone plc; Microsoft plc and the national Centre for E-Social Science (NCess) and has collaborated with partners in a number of other institutions in the UK and Europe over a period of time. These include Lancaster University; Manchester University; the Blekinge Institue of technology and Lulea Technical University in Sweden, and the I.T. University of Denmark. He has co-authored two books, one an examination of organizational change and new technology in the retail financial services sector and, more recently, one on the conduct of ethnography for design-related purposes. He is about to embark on two more, the themes of which are, ‘Technologies of Leadership in F.E.’ and ‘Advances in Ethnography’. 

          The Memoirs of a Bad- tempered Sociologist

This talk will focus on the lengthy career of a sociologist who became disillusioned with sociology and interested in design. It will discuss a progression away from the conceptual and theoretical controversies that obsess the human sciences towards the ordinary business of doing 'studies of work' in support of, or in relation to, design issues. This 'ethnographic' stance has gradually become more influential in the design of cooperative technologies and, here, I will attempt to show why.  I will do this through data taken from my particip[ation in a number of projects in a variety of domains. I will suggest that even a discipline like sociology can (sometimes) have something useful to say to designers.


In addition, SBSC 2011 will feature an invited talks by Gerhard Fischer, which will be open to CRIWG participants:

Gerhard Fischer is the director of the Center for Lifelong Learning and Design, a professor in the Department of Computer Science, and a fellow of the Institute of Cognitive Science, all at the University of Colorado, Boulder. He is also a member of the Computer Human Interaction (CHI) Academy and a Fellow of the Association for Computing Machinery (ACM).


Most interesting, important, and pressing problems facing our societies in the 21st century transcend the unaided individual human mind. They require collaborative systems to explore, frame, solve, and assess their solutions. Cultures of participation represent foundations for the next generation of collaborative systems by supporting all stakeholders to participate actively in personally meaningful problems. Our research in the Center for LifeLong Learning & Design (L3D) explores theoretical foundations and socio-technical environments for understanding, fostering, and supporting cultures of participation. We have explored several major themes over the last decade including:

  • Meta-design, focused on "design for designers", and aimed at defining and creating social and technical infrastructures in which new forms of collaborative learning and working can take place; and
  • Social creativity, focused on transcending the individual human mind by exploiting transdisciplinary collaboration, and aimed at capturing, negotiating, and sharing knowledge generated by work done within communities. The presentation will illustrate these objectives and themes with specific examples and articulate their relevance for understanding, fostering, and supporting cultures of participation.